Frequently Asked Questions About Pest Control

We offer same-day service and can typically respond within 30 minutes of your call. For emergency pest situations, we provide 24/7 service to address urgent problems immediately.

Absolutely. All our treatments are pet-safe and family-safe when applied by our licensed professionals. We use the latest eco-friendly products and follow strict safety protocols. We'll provide specific instructions for any temporary precautions needed.

We provide a 6-month warranty on all general pest control treatments. If pests return within the warranty period, we'll return for free retreatment. The warranty covers the specific pests treated and is backed by our 100% satisfaction guarantee.

Yes, we provide completely free, no-obligation quotes for all our services. We can often provide estimates over the phone, and for more complex situations, we'll arrange a free on-site inspection.

We service the entire Sydney metropolitan area including Eastern Suburbs, North Shore, Inner West, Northern Beaches, South Sydney, Western Sydney, Hills District, and surrounding areas. Fast response times guaranteed across all service areas.

We treat all common household pests including cockroaches, ants, spiders, silverfish, fleas, moths, wasps, rodents, and more. We also specialize in termite inspections and treatments, and offer commercial pest management services.

Most residential treatments take 30-60 minutes depending on property size and pest type. We'll provide an estimated timeframe when booking your service and ensure minimal disruption to your daily routine.

Minimal preparation is required. We'll provide specific instructions when booking, which typically includes removing pet food/water bowls and covering fish tanks. Most of your normal routine can continue uninterrupted.

For general pest control, we recommend treatments every 6-12 months depending on your property and pest pressure. Our technicians will assess your specific situation and recommend the most cost-effective treatment schedule.

Signs include mud tubes on walls/foundations, hollow-sounding timber when tapped, discarded wings near windows/doors, small holes in wood, or visible damage to timber structures. We offer professional inspections with digital reporting.

An inspection identifies if termites are present and assesses risk factors. Treatment involves eliminating active colonies and implementing protection systems. We often recommend annual inspections and treatment only when necessary. Learn more about our termite pest control services.

Costs vary based on property size, infestation extent, and treatment method required. We provide transparent quotes with no hidden fees. Most residential treatments range from affordable baiting systems to comprehensive protection barriers.

Yes, we offer same-day termite inspections for urgent situations like pre-purchase requirements or suspected active infestations. Our digital reports are typically available within 24 hours of inspection.

Our pricing is competitive and transparent with no hidden fees. Costs vary based on property size, pest type, and treatment required. We provide detailed quotes upfront and offer price matching against written quotes from licensed competitors.

We accept various payment methods including cash, card, and bank transfer. For larger treatments, we can discuss payment arrangements. All pricing is discussed upfront with no surprise charges.

No hidden fees guaranteed. Our quotes include all labor, materials, and follow-up visits covered under warranty. Any additional services needed will be discussed and approved before proceeding.